Our ceramic sculptures are carefully handcrafted, going through detailed steps including molding, kiln drying, and firing. The entire process typically takes 60 days to complete before shipping (excluding national holidays and weekends).

Photos from multiple angles: front, left side, right side, and a side profile. This helps us fully understand your fur baby’s size, features, and personality. High-resolution photos and natural lighting are best!

Under ideal conditions, all our ceramic products can last indefinitely. Store them indoors, away from sunlight, and they will stay in good condition for generations.

Yes, each item is customized based on the photos you provide, so it will capture your pet’s features. Please note that our art pieces are not factory-made items, they are handcrafted and well-blended with our creator’s unique style! See our Gallery for reference:)

Since all items are made to order, we cannot accept returns or refunds unless the product is damaged during shipping. Please contact us within 14 days of receiving your item for help!