Yes, we ship worldwide! To celebrate our 2nd anniversary, we are currently offering free shipping on all orders :)

Our ceramic sculptures are meticulously handcrafted, involving detailed steps like sculpting, kiln drying, and firing. The process typically takes 40-60 days to complete. we promise the wait is worth it!

We recommend providing high-resolution photos from multiple angles: front, back, left side, and right side. If your beloved pet has already passed away, please provide as many photos from their lifetime as possible. This helps our ceramic artists best capture your pet's unique spirit and features.

Under ideal conditions, our ceramic memorials can last indefinitely. When kept indoors and protected from the elements, they remain a beautiful tribute for generations.

Each piece is customized based on your photos to capture your pet's essence. Please note that these are unique, handcrafted art pieces blended with our creator’s signature style, rather than factory-made replicas.
See our Gallery for reference.

Since all items are custom-made to order, we cannot accept returns or refunds. If your product arrives damaged during shipping, please contact us within 14 days of delivery for assistance.